Certification courses for a stronger claim record

Gold combines practical vehicle condition education with strategies to help members make informed decisions and better protect their investment. It covers documenting a vehicle’s condition, understanding how damage estimates are written, making informed deductible and coverage decisions, protecting a vehicle through its ownership lifecycle, and how to review and challenge a total loss determination and negotiate more effectively with an insurer.

Platinum provides advanced education and documentation strategies to protect both vehicles and property through the claim and repair process. It covers Closed Claim Reports, the Digital Vault, establishing an asset’s condition after a claim, and using the Stop Clock Document to address claim and repair delays. It also covers the auto repair process and Property Closed Claim Reports for completed roofing, fire, and flood restoration work.

Diamond provides advanced ClaimStinger education for members, dealerships, credit unions, and other organizations. It covers White Label Services, how professional reports add protection and value, Diminished Value Claim Reports, deductible and coverage decisions, diminished value recovery opportunities, and Initial Collision Estimates from the first estimate through final repair documentation.